The Terms and Conditions govern the use of this web site (www.dnaart.com.au), SmartProof (www.smartproof.com.au) and any dealing with DNA Art, Factory 14, 1 Bell Street (entry via Chifley Drv), Preston VIC 3072 (by appointment only).
By accessing, using, or browsing this site, you are accepting the terms and conditions.
This web site and any information provided by DNA Art is subject to copyright.
Any information supplied to you from this web site, emails from DNA Art, or through conversations with any representatives of DNA Art or SmartProof are commercial in confidence. This means you can only use the information for the purpose of acquiring the goods and services of DNA Art.
We collect personal information about you but do not disclose that information to any other entity at all, except for the purpose of supplying the goods and services to you.
When you contact us either through our web site (contact form, by placing an order in the Smart Uploader, or any other web form), or we create an order in our system for you, you are accepting that we may send you information about our products / services no more than 5 times per year. Just let us know if you'd like to not receive these emails.
If you're not happy with your DNA Art and want to return your purchase, that's no problem! Just remember it has to reach us within 7 days from the date of delivery:
1. We can give you a full refund after we receive your returned artwork. Please note you are required to cover the return postage fee.
2. We would be more than glad to give you a replacement at no extra charge after we receive your returned artwork. Again, you would have to cover the return postage fee.
If you have any questions or concerns about the terms and conditions above, please contact us using the contact form.
By accessing, using, or browsing this site, you are accepting the terms and conditions.
This web site and any information provided by DNA Art is subject to copyright.
Any information supplied to you from this web site, emails from DNA Art, or through conversations with any representatives of DNA Art or SmartProof are commercial in confidence. This means you can only use the information for the purpose of acquiring the goods and services of DNA Art.
We collect personal information about you but do not disclose that information to any other entity at all, except for the purpose of supplying the goods and services to you.
When you contact us either through our web site (contact form, by placing an order in the Smart Uploader, or any other web form), or we create an order in our system for you, you are accepting that we may send you information about our products / services no more than 5 times per year. Just let us know if you'd like to not receive these emails.
Returns and Refunds
You might be concerned about buying over the internet, or what the final printed result will be. That's why we have a 100%, no questions asked, money back guarantee. If you have a problem, just return the product within 7 days and we'll fix the problem and send you another product, or refund the purchase price. It's your choice.If you're not happy with your DNA Art and want to return your purchase, that's no problem! Just remember it has to reach us within 7 days from the date of delivery:
1. We can give you a full refund after we receive your returned artwork. Please note you are required to cover the return postage fee.
2. We would be more than glad to give you a replacement at no extra charge after we receive your returned artwork. Again, you would have to cover the return postage fee.
If you have any questions or concerns about the terms and conditions above, please contact us using the contact form.